Our Services
CRM Solutions
We provide small and medium tier companies / firms to scale up their sales and service with in-house CRM Solutions catered to their industry. We provide business process re-engineering and CRM Solutions / Sales Analytics and Sales Business Process Automation to improve you customer service quality and sales effectiveness. We are specialists in Automotive, Telecom and also FMCG and Retail Industries.
CRM Consulting
Customer Relationship Management (CRM) refers to the practices, strategies and technologies that companies use to manage, record and evaluate customer interactions in order to drive sales growth by deepening and enriching relationships with their customer bases. At Zenastra Tech, we use Business Opportunity Canvas to map, iterate and align your business strategy to your CRM requirements.
Our consulting engagement is delivered in the form of a workshop(s) working with your key stakeholders. Additional work may be required to ompile collected information during the workshop(s) and perform related analysis, such as SWOTs, cost estimations, action plans and finally issue the CRM Roadmap. A presentation to Management usually closes the consulting mandate.
Artificial Intelligence (AI) Consulting
Artificial Intelligence and Machine Learning have started to affect our lives in a big way, be it self-driving autonomous cars or intelligent voice enabled assistants such as Amazon Alexo or Apple Siri At ZenAstra Tech, we want to ensure your are not left behind in your AI journey. We help identify the right business areas ripe for automation and work to help implement a AI solution. Our experiences include applying Statistical Machine Learning techniques to predict outcomes as well as implementing personal assistants also known as Chatbots.
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With our in-house and in-depth experience, we provide consultative engagements as well as provide custom solutions in this area.
Quote from Elon Musk, Inventor / CEO of Tesla & SpaceX
"You have companies that are racing to build A.I. or they’re going to be made uncompetitive. If your competitor is racing toward A.I. and you don’t, they will crush you."
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Sales Cloud using Salesforce
We help customers drive their solutions and businesses using SalesForce SalesCloud to manage their sales data and also mine it to Cross sell and up-sell to Customers worldwide. SalesForce's Einstein enables deal monitoring and sales forecasting that adds to deliver world class solutions and turn-key predictions using Artificial Intelligence and Machine Learning techniques.
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Insights into 360 view of Sales data to understand Account pipeline trends and also respond quickly to biz changes
Coming soon.
